10-22
Troubleshooting > Troubleshooting
Finisher tray is full of
paper.
Is the acceptable storage capacity
exceeded for the document finisher
tray?
Remove paper from the document
finisher tray.
—
H
High temperature.
Adjust room temp.
— Adjust the temperature and the humidity
of your room.
—
I
Incorrect account ID.
*1
— The account ID was incorrect when
processing the job externally. The job is
canceled. Select [
End
].
—
Incorrect box password.
— The box password was incorrect when
processing the job externally. The job is
canceled. Select [
End
].
—
Incorrect Login User Name
or Password.
*1
— The login user name or password was
incorrect when processing the job
externally. The job is canceled. Select
[
End
].
—
Inner tray is full of paper.
— Remove paper from the inner tray.
Select [
Continue
] to resume printing.
Select [
Cancel
] to cancel the job.
—
J
Job Accounting restriction
exceeded.
Is the acceptable printing count
restricted by Job Accounting exceeded?
The printing count exceeded the
acceptable count restricted by Job
Accounting. Cannot print any more. This
job is canceled. Select [
End
].
―
Job separator tray is full of
paper.
Is the maximum capacity of the job
separator tray exceeded?
Follow the instruction indicated on the
machine and remove paper from the job
separator tray.
―
K
KPDL error.
*1
― PostScript error has occurred. The job is
canceled. Select [
End
].
―
L
Low temperature. Adjust
room temp.
— Adjust the temperature and the humidity
of your room.
—
M
Machine failure.
― Internal error has occurred. Make a note
of the error code displayed on the
screen, and contact your Service
Representative.
―
Mailbox (tray #) failure.
― Contact your Service Representative. —
Mailbox tray # is full of
paper.
Is the acceptable storage capacity
exceeded for the Mailbox tray?
Remove paper from the Mailbox tray. —
Message Checkpoints Corrective Actions
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