Kyocera TASKalfa 7353ci - 10 Troubleshooting

10-1
10 Troubleshooting
This chapter explains the following topics:
Regular Maintenance ....................................... 10-2
Cleaning ...................................................... 10-2
Cleaning Glass Platen ................................ 10-2
Cleaning inside of the Document
Processor .................................................... 10-2
Cleaning Slit Glass ...................................... 10-3
Cleaning Separator ..................................... 10-4
Cleaning Transfer Roller ............................. 10-5
Toner Container Replacement .................... 10-7
Replace the Waste Toner Box .................... 10-11
Loading Paper ........................................... 10-13
Replacing Staples (4,000-sheet Finisher) ... 10-14
Replacing Staples (100-sheet Staple
Finisher) .................................................... 10-16
Replacing Staples (Folding Unit) ............... 10-17
Disposing of the Staple Waste .................. 10-19
Disposing of the Punch Waste .................. 10-21
Troubleshooting ............................................. 10-23
Solving Malfunctions ................................. 10-23
Machine Operation Trouble ....................... 10-23
Printed Image Trouble ............................... 10-28
Color Printing Trouble ............................... 10-31
Remote Operation ..................................... 10-32
Responding to Messages ......................... 10-34
Adjustment/Maintenance ................................ 10-54
Overview of Adjustment/Maintenance ...... 10-54
Color Registration Procedure .................... 10-54
Tone Curve Adjustment ............................. 10-58
Drum Refresh ............................................ 10-59
Calibration ................................................. 10-60
Laser Scanner Cleaning ........................... 10-60
Developer Refresh .................................... 10-60
Clearing Paper Jams ...................................... 10-61
Jam Location Indicators ............................ 10-61
Remove any jammed paper in Cassette 1 .... 10-63
Remove any jammed paper in Cassette 2 .... 10-64
Remove any jammed paper in Cassette 3 .... 10-66
Remove any jammed paper in Cassette 4 .... 10-67
Remove any jammed paper in Cassette 5
(Side Feeder (3,000-sheet)) ...................... 10-70
Remove any jammed paper in Cassette 5
(Side Feeder (500-sheet×3)/Large Capacity
Side Feeder (500, 1,500-sheet×2)) ........... 10-72
Remove any jammed paper in Cassette 6, 7
(Side Feeder (500-sheet×3)) ..................... 10-75
Remove any jammed paper in Cassette 6 (Large
Capacity Side Feeder (500, 1,500-sheet×2)) ..... 10-77
Remove any jammed paper in Cassette 7 (Large
Capacity Side Feeder (500, 1,500-sheet×2)) ..... 10-80
Remove any jammed paper in the
Multipurpose Tray ..................................... 10-84
Remove any jammed paper in Right Cover 1 .... 10-85
Remove any jammed paper in Right Cover 3 .... 10-89
Remove any jammed paper in Right
Cover 4 ..................................................... 10-90
Remove any jammed paper in the Upper
Left Tray/4,000-sheet Finisher (Tray C) ....... 10-92
Remove any jammed paper in the Lower Left
Tray .................................................................... 10-93
Remove any jammed paper in the Right Tray .... 10-94
Remove any jammed paper in the Top
Cover, Right Cover 1 (Side Feeder
(500-sheet×3)/Large Capacity Side
Feeder (500, 1,500-sheet×2)) ................... 10-95
Remove any jammed paper in Right
Cover 2 (Side Feeder (500-sheet×3)/
Large Capacity Side Feeder (500,
1,500-sheet×2)) ......................................... 10-97
Remove any jammed paper in the Mailbox ... 10-99
Remove any jammed paper in the Document
Processor .................................................... 10-100
Remove any jammed paper in the
4,000-sheet Finisher/100-sheet Staple
Finisher (Inner) ........................................ 10-101
Remove any jammed paper in the
4,000-sheet Finisher/100-sheet Staple
Finisher (Tray A) .......................................... 10-103
Remove any jammed paper in the
4,000-sheet Finisher/100-sheet Staple
Finisher (Tray B) ..................................... 10-106
Remove any jammed paper in the Folding
Unit (4,000-sheet Finisher) ..................... 10-109
Remove any jammed paper in the Folding
Tray (4,000-sheet Finisher) ...................... 10-115
Remove any jammed paper in the Folding
Unit (100-sheet Staple Finisher) ............... 10-119
Remove any jammed paper in the Folding
Tray (100-sheet Staple Finisher) ............. 10-124
Clearing a Staple Jam .................................. 10-129
Clearing a Staple Jam of the 4,000-sheet
Finisher ................................................... 10-129
Clearing a Staple Jam of the 100-sheet
Staple Finisher ........................................ 10-131
Clearing a Staple Jam of the Folding Unit
(4,000-sheet Finisher) ............................. 10-134
Clearing a Staple Jam of the Folding Unit
(100-sheet Staple Finisher) ..................... 10-138