8
Dealer
Your authorized KZRV dealer has performed a PDI (pre-delivery
inspection) on your recreational vehicle. Since your dealer is
authorized to sell KZRV products, he is also there to supply parts,
optional equipment, and provide service repairs, warranty or
otherwise as needed.
First choice for warranty repairs is your selling dealer. Other dealers
can be used, however, prior approval is required.
Some recreational vehicle dealers may be authorized service
centers for certain manufacturers of products warranted separately,
such as appliances. Check with your dealer before contacting
anyone else to reduce delays. If the dealer is not an authorized
service center for the product in question, he can assist you in
obtaining authorized service.
Factory
Service repairs can be performed at the manufacturing facility at
Shipshewana, Indiana. Should your KZRV product be in need of
major repairs and your dealer recommends factory repairs, please
follow the steps listed below for such work.
1. Your dealer must make an appointment with service personnel
at the factory PRIOR to your arrival.
2. Any freight costs, are the responsibility of the owner as listed in
the warranty coverage schedule.
Parts
Stocking of parts varies from dealer to dealer. Any authorized dealer
can order any required part to be shipped to their dealership. All
parts are obtained through authorized KZRV dealers only.
Owner’s Responsibility
When owning and using a recreational vehicle, it is important to
perform regular and normal maintenance to prevent undesired
deterioration of your coach. This should be done two times per year,
spring and fall. Weather elements play an important function on
sealants and other components requiring normal maintenance.
PDF created with pdfFactory trial version www.pdffactory.com
To Next Page
Loading...
