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Tap “Request control remote device”
Wait for partner’s confirmation
Start connecting after request confirmed
Start Diagnosis
Generate diagnostic report
Invite remote diagnostic
assistant
Use this option to invite a technician to perform a remote control on your
tool.
Note: Once you received the report from the partner, tap
View Report
to
view details. All diagnostic reports are saved under
Other Modules -> User
Info -> My
Report -> Remote Report
.
Tap “Invite remote diagnostic assistant”
Choose the desired diagnostic software
Wait for partner’s confirmation
Start connecting after request confirmed
Start Diagnosis
Generate diagnostic report
To cancel this operation.
4. Launch Remote Diagnosis (Scanner-To-PC)
User also can ask for remote control from a PC client technician.
Tap
Remote
, the following screen will appear:
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