• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See
Chapter 4 “Parts listing, Lenovo System x3550 M3 Type 4254 and 7944” on page 403 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
• Go to the IBM support website at
http://www.ibm.com/supportportal/ to check for technical information, hints,
tips, and new device drivers or to submit a request for information.
Error code
Description
Action
0058007 Unsupported DIMM population. Note: Each time you install or remove a DIMM, you
must disconnect the server from the power source;
then, wait 10 seconds before restarting the server.
1. Reseat the DIMMs and restart the server.
2. Make sure that the DIMMs are installed in the
proper sequence (see
“Installing a DIMM” on page
436
).
0058008 DIMM failed memory test. Note: Each time you install or remove a DIMM, you
must disconnect the server from the power source;
then, wait 10 seconds before restarting the server.
1. Check the IBM support website for an applicable
retain tip or firmware update that applies to this
memory error.
2. Manually re-enable all affected DIMMs if the
server firmware version is older than UEFI v1.10. If
the server firmware version is UEFI v1.10 or
newer, disconnect and reconnect the server to the
power source and restart the server.
3. Swap the affected DIMMs (as indicated by the
error LEDs on the system board or the event logs)
to a different memory channel or microprocessor
(see
“Installing a DIMM” on page 436 for memory
population).
4. If the problem is related to a DIMM, replace the
failing DIMM.
5. (Trained service technician only) If the problem
occurs on the same DIMM connector, check the
DIMM connector. If the connector contains any
foreign material or is damaged, replace the
system board.
6. (Trained service technician only) Remove the
affected microprocessor and check the
microprocessor socket pins for any damaged
pins. If a damage is found, replace the system
board.
7. (Trained service technician only) If the problem is
related to microprocessor socket pins, replace the
system board.
8. (Trained Service technician only) Replace the
affected microprocessor.
0058015
Start to activate spare memory channel Information only. A failed DIMM has been detected to
activate the memory online-spare feature. Check the
event log for uncorrected DIMM failure events.
312 System x3550 M3Problem Determination and Service Guide
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