Lenovo ThinkPad Edge E425 - Problems with the Keyboard and Other Pointing Devices; Display and Multimedia Devices

•Problem:PIM(PersonalInformationManager)itemssentfromWindows7operatingsystemcannotbe
receivedcorrectlyintotheaddressbookofanyotherBluetooth-enableddevice.
Solution:Windows7operatingsystemsendsPIMitemsinXMLformat,butmostBluetooth-enabled
deviceshandlePIMitemsinvCardformat.IfanotherBluetooth-enableddevicecanreceiveale
throughBluetooth,aPIMitemsentfromWindows7operatingsystemmightbesavedasalewith
theextension.contact.
Problemswiththekeyboardandotherpointingdevices
Thefollowingarethemostcommonproblemswithkeyboardsandotherpointingdevices.
UltraNavproblems
Problem:Thepointerdriftswhenthecomputeristurnedonorafteritresumesnormaloperation.
Solution:ThepointermightdriftwhenyouarenotusingtheTrackPointpointingdeviceduringnormal
operation.ThisisanormalcharacteristicoftheTrackPointpointingdeviceandisnotadefect.Pointer
driftingmightoccurforseveralsecondsunderthefollowingconditions:
•Whenthecomputeristurnedon
•Whenthecomputerresumesnormaloperation
•WhentheTrackPointpointingdeviceispressedforalongtime
•Whenthetemperaturechanges
Problem:TheTrackPointpointingdeviceortouchpaddoesnotwork.
Solution:MakesurethattheTrackPointpointingdeviceortouchpadisenabledintheUltraNavDevice
Settingwindow.
Note:ToopentheUltraNavDeviceSettingwindow,ClickStart➙ControlPanel➙HardwareandSound
➙Mouse,andthenclicktheUltraNavtab.
Keyboardproblems
•Problem:Allorsomekeysonthekeyboarddonotwork.
Solution:Makesurethatthecorrectdevicedriverisinstalled.
1.ClickStart➙ControlPanel.ChangetheviewoftheControlPanelfromCategorytoLargeicons
orSmallicons.
2.ClickKeyboard.
3.SelecttheHardwaretab.IntheDevicePropertiessection,makesurethattheDeviceStatusisThis
deviceisworkingproperly.
Ifkeysonthekeyboardstilldonotwork,havethecomputerserviced.
•Problem:Allorsomekeysontheexternalnumerickeypaddonotwork.
Solution:Makesurethattheexternalnumerickeypadiscorrectlyconnectedtothecomputer.
Displayandmultimediadevices
ThissectionincludesthemostcommondisplayandmultimediadevicesproblemswhichareComputer
screen,Externalmonitor,Audio,andOpticaldrive.Checkthesetopicstolearnmoreinformation.
Computerscreenproblems
•Problem:Thescreenisblank.
122UserGuide