Lenovo ThinkPad Edge E545 - UEFI diagnostic program

Chapter2.Importantserviceinformation
Thischapterpresentsthefollowingimportantserviceinformationthatappliestoallmachinetypessupported
bythismanual:
•“StrategyforreplacingFRUs”onpage23
–“Strategyforreplacingaharddiskdrive”onpage24
–“Importantnoticeforreplacingasystemboard”onpage24
–“Howtouseerrorcodes”onpage24
•“StrategyforreplacingFRUsforCTO,special-bid,andstandardmodels”onpage24
–“Productdenition”onpage24
–“FRUidentication”onpage25
Important:
•AdvisecustomerstocontacttheLenovo
®
CustomerSupportCenteriftheyneedanyassistancein
obtainingorinstallinganysoftwarexes,drivers,andUEFIBIOSdownloads.Telephonenumbersfor
LenovoSupportareavailableat:
http://www.lenovo.com/support/phone
•SystemdisassemblyandreassemblyvideosthatshowtheFRUremovalorreplacementproceduresfor
theLenovoauthorizedservicetechniciansareavailableat:
http://www.lenovoservicetraining.com/ion/
StrategyforreplacingFRUs
Beforereplacingparts:
Makesurethatallsoftwarexes,drivers,andUEFIBIOSdownloadsareinstalledbeforeyoureplaceany
FRUslistedinthismanual.
Afterasystemboardisreplaced,ensurethatthelatestUEFIBIOSisloadedtothesystemboardbeforeyou
completetheserviceaction.
Todownloadandinstallsoftwarexes,drivers,andUEFIBIOS,dothefollowing:
1.Gotohttp://www.lenovo.com/support.
2.ClickDownloadDrivers&Softwareandthenfollowtheinstructionsonthescreentoreachthe
DownloadDriversandSoftwarepage.
3.Followtheinstructionsonthescreentodownloadandinstallthenecessarysoftware.
UsethefollowingstrategytopreventunnecessaryexpenseforreplacingandservicingFRUs:
•IfyouareinstructedtoreplaceaFRUbutthereplacementdoesnotcorrecttheproblem,reinstallthe
originalFRUbeforeyoucontinue.
•Somecomputershavebothaprocessorboardandasystemboard.Ifyouareinstructedtoreplaceeither
theprocessorboardorthesystemboard,andreplacingoneofthemdoesnotcorrecttheproblem,
reinstallthatboard,andthenreplacetheotherone.
•IfanadapteroradeviceconsistsofmorethanoneFRU,anyoftheFRUsmightbethecauseoftheerror.
Beforereplacingtheadapterordevice,removetheFRUs,onebyone,toseeifthesymptomschange.
ReplaceonlytheFRUthatchangedthesymptoms.
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