Lenovo ThinkSystem SR650 Series - Contacting Support

You can find more information about setting up automatic problem notification within the Lenovo XClarity
Administrator at
http://sysmgt.lenovofiles.com/help/topic/com.lenovo.lxca.doc/admin_setupcallhome.html.
• Lenovo XClarity Essentials OneCLI
Lenovo XClarity Essentials OneCLI can be run in-band from the operating system. In addition to the
hardware service data, Lenovo XClarity Essentials OneCLI can collect information about the operating
system, such as the operating system event log.
To obtain service data, you can run the ggeettiinnffoorr command. For more information about running the
ggeettiinnffoorr, see
http://sysmgt.lenovofiles.com/help/topic/toolsctr_cli_lenovo/onecli_r_getinfor_command.html.
Contacting Support
You can contact Support to obtain help for your issue.
You can receive hardware service through a Lenovo Authorized Service Provider. To locate a service
provider authorized by Lenovo to provide warranty service, go to
https://datacentersupport.lenovo.com/
serviceprovider
and use filter searching for different countries. For Lenovo support telephone numbers, see
https://datacentersupport.lenovo.com/supportphonelist for your region support details.
Appendix A. Getting help and technical assistance 215