An Introduction to RAID . . . . . . . . . . 72
RAID Level . . . . . . . . . . . . . . . 72
Configuring the system BIOS to enable SATA
RAID functionality . . . . . . . . . . . . 73
Configuring RAID in UEFI mode . . . . . . . 73
Configuring RAID in legacy mode . . . . . . 74
Chapter 7. Troubleshooting,
diagnostics, and recovery . . . . . . . 77
Basic procedure for resolving computer
problems . . . . . . . . . . . . . . . . . 77
Troubleshooting . . . . . . . . . . . . . . 77
Startup problems . . . . . . . . . . . . 77
Audio problems . . . . . . . . . . . . . 78
CD or DVD problems . . . . . . . . . . . 79
Intermittent problems. . . . . . . . . . . 80
Storage drive problems . . . . . . . . . . 80
Ethernet LAN problems . . . . . . . . . . 80
Wireless LAN problem . . . . . . . . . . 81
Bluetooth problems . . . . . . . . . . . 82
Performance problems . . . . . . . . . . 82
Serial connector problem . . . . . . . . . 83
USB device problems . . . . . . . . . . 84
Software and driver problems . . . . . . . 84
Diagnosing problems . . . . . . . . . . . . 84
UEFI diagnostic program . . . . . . . . . . . 85
Recovery information . . . . . . . . . . . . 86
Chapter 8. Service checkout and
symptom-to-FRU index . . . . . . . . 89
Service checkout . . . . . . . . . . . . . . 89
Problem determination tips . . . . . . . . 89
Symptom-to-FRU index . . . . . . . . . . . 90
Hard disk drive boot error . . . . . . . . . 90
Power supply problems . . . . . . . . . . 91
Beep symptoms . . . . . . . . . . . . . 91
POST error codes . . . . . . . . . . . . 92
Miscellaneous error conditions . . . . . . . 93
Undetermined problems . . . . . . . . . 95
Chapter 9. Hardware removal and
installation . . . . . . . . . . . . . . . 97
Handling static-sensitive devices . . . . . . . . 97
Customer Replaceable Units. . . . . . . . . . 97
Preparing your computer . . . . . . . . . . . 98
Removing and installing hardware . . . . . . . 101
External options . . . . . . . . . . . . . 101
Slim optical drive . . . . . . . . . . . . 101
PCIe card . . . . . . . . . . . . . . . 103
Full-length PCIe card . . . . . . . . . . . 105
M.2 solid-state drive . . . . . . . . . . . 109
Memory module . . . . . . . . . . . . . 115
Device in the flex bay . . . . . . . . . . . 117
Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 120
Device in the flex storage enclosure . . . . . 125
Coin-cell battery. . . . . . . . . . . . . 131
Cover presence switch . . . . . . . . . . 132
Power supply assembly . . . . . . . . . . 134
Storage drive in the storage-drive bay . . . . 135
Type-1 storage-drive cage. . . . . . . . . 141
Type-2 storage-drive cage. . . . . . . . . 148
Power button . . . . . . . . . . . . . . 150
ThinkStation LED . . . . . . . . . . . . 152
Front audio and USB assembly and card
reader . . . . . . . . . . . . . . . . 153
Front fan. . . . . . . . . . . . . . . . 156
Rear fan . . . . . . . . . . . . . . . . 157
Heat-sink-and-fan assembly . . . . . . . . 159
Thermal sensor . . . . . . . . . . . . . 160
Internal speaker . . . . . . . . . . . . . 162
Wi-Fi units . . . . . . . . . . . . . . . 163
Microprocessor . . . . . . . . . . . . . 173
System board. . . . . . . . . . . . . . 175
Device in the 5.25-inch flex module . . . . . 178
Completing the parts replacement . . . . . . . 187
Chapter 10. Getting information,
help, and service . . . . . . . . . . . . 191
Information resources . . . . . . . . . . . . 191
Accessing the user guide in various
languages . . . . . . . . . . . . . . . 191
Windows help system . . . . . . . . . . 191
Safety and warranty . . . . . . . . . . . 191
Lenovo Web site. . . . . . . . . . . . . 191
Lenovo Support Web site . . . . . . . . . 191
Help and service . . . . . . . . . . . . . . 192
Calling for service . . . . . . . . . . . . 192
Using other services . . . . . . . . . . . 192
Purchasing additional services . . . . . . . 193
Appendix A. System memory
speed. . . . . . . . . . . . . . . . . . 195
Appendix B. Supplemental
information about the Ubuntu operating
system . . . . . . . . . . . . . . . . . 197
Appendix C. Regulatory information
of countries and regions . . . . . . . . 199
ii P330 Hardware Maintenance Manual
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