2-26 Service Manual
5021-0XX
The transfer roll is not transferring
images or does not turn
See “White band service check”
on page 2-121.
No power See “Printer no power service
check” on page 2-89.
Waste toner feed problems See “Waste toner feed service
check” on page 2-98.
Fans not working or making noise See “Service error codes” on
page 2-2. Find the failing fan and
follow the action suggested.
Print/image problems See “Print quality service checks”
on page 2-101.
Printer does not stop when exit
tray is full
See “Output tray full service
check” on page 2-85.
Photodeveloper cartridge does
not rotate or makes noise
See “OPC belt (photodeveloper)
cartridge drive service check” on
page 2-83.
Wrong color print Ensure developer clutch connectors
(DCLK, DCLY, DCLM, DCLC) on the
I/O board are plugged into the
correct position.
Symptom Action
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