2-102 Service Manual
5021-0XX
Back stain service check
Backside of paper is stained.
Problem area Action
1 Fuser assembly • Fuser roller and back-up roller are
stained.
• Fusing offset error occurred.
Replace fuser assembly. See “Fuser
assembly removal” on page 4-9.
Note: Fuser assembly is a customer
order supply.
2 Transfer roller Transfer roller is stained. Replace
transfer roller. See “Transfer roller
removal” on page 4-8.