3-2 Service Manual
5021-0XX
Paper jam sequence
Go to “Paper jam messages” on page 2-22 for more information.
Paper Jam 201 - Indicates media is jammed in inner area (between
paper registration sensor and paper exit sensor) of printer.
Open rear cover assembly to access area of paper jam.
Paper Jam 202 - Indicates media is jammed in outer area (fuser exit
sensor) of printer.
• Open rear cover assembly to access area of paper jam.
• Check for pieces of paper or other debris in or around fuser exit
sensor area of fuser.
• Check paper exit for signs of damage, contamination, or broken
parts.
• If media is jamming at, or over fuser exit sensor, a problem may
exist with fuser exit flag.