Diagnostic information 2-15
5025-2xx, 4xx
109.06 Service
Black Printhead
The black printhead thermistor is open. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
109.07 Service
Black Printhead
The black printhead thermistor is
shorted to ground.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
109.08 Service
Black Printhead
The black laser showed bad in testing. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
109.09 Service
Black Printhead
SOS/EOS measurement did not
complete.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
109.10 Service
Black Printhead
Bad SOS/EOS measurement. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
109.11 Service
Black Printhead
Failure writing data tot he printhead. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
109.12 Service
Black Printhead
Failure reading data from the
printhead.
Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
109.13 Service
Black Printhead
Printhead declared error. Perform a POR. If the problem persists, go
to “Printhead service check” on
page 2-51.
122.xx Service
Fuser Error
Fuser error Go to “Fuser service check” on
page 2-32.
122.01 Service
Fuser Error
Attempting to print with estimated
power at or below minimum power.
Go to “Fuser service check” on
page 2-32.
122.02 Service
Fuser Error
Fuser over temperature. Go to “Fuser service check” on
page 2-32.
122.03 Service
Fuser Error
Fuser open thermistor check failed. Go to “Fuser service check” on
page 2-32.
122.04 Service
Fuser Error
Fuser reached start temperature too
quickly.
Go to “122.xx—Fuser temperature
incorrect” on page 2-24.
122.05 Service
Fuser Error
Fuser failed to reach final temperature
in time.
Go to “122.xx—Fuser temperature
incorrect” on page 2-24.
122.06 Service
Fuser Error
Estimated power is at or below
minimum power.
Go to “122.xx—Fuser temperature
incorrect” on page 2-24.
122.11 Service
Fuser Error
Fuser under temperature error while in
standby.
Go to “Fuser service check” on
page 2-32.
122.12 Service
Fuser Error
Fuser under temperature error while
printing.
Go to “Fuser service check” on
page 2-32.
122.13 Service
Fuser Error
Fuser open thermistor check failed for
second thermistor.
Go to “Fuser service check” on
page 2-32.
122.14 Service
Fuser Error
Fuser shorted thermistor check failed
for hot roll thermistor.
Go to “Fuser service check” on
page 2-32.
Service error messages (1xx, 9xx) (continued)
Error code Description Action