Understanding jam messages and locations
When a jam occurs, a message indicating the jam location and information to clear the jam appears on the printer
display. Open the doors, covers, and trays indicated on the display to remove the jam.
Note: When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not
guarantee that the page will print.
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Jam location Message on the display What to do
1 Standard bin Jam, standard bin [203.xx] Remove the jammed paper.
2 Fuser Jam, fuser. Open front
door. [202.xx]
Open the front door, pull the tab and hold the fuser cover
down, and then remove the jammed paper.
3 Front door Jam, front door [20y.xx] Open the front door, and then remove the jammed paper.
4 Duplex Jam, duplex area. Open front
door. [23y.xx]
Open the front door, and then remove the jammed paper.
5 Tray [x] Jam, tray [x] [24y.xx] Pull the indicated tray out, and then remove the jammed
paper.
6 Manual feeder Jam, manual feeder [251.xx] Remove the jammed paper.
7 Multipurpose feeder Jam, MP feeder [250.xx] Push the paper release lever to lift the paper rollers, and
then remove the jammed paper.
Clearing jams 129
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