Lexmark CS310 Series User Manual

Action Yes No
Step 1
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Is the printer printing solid black pages?
Go to step 2. The problem is solved.
Step 2
Replace the imaging kit, and then resend the print job.
Is the printer printing solid black pages?
Contact
customer
support.
The problem is solved.
Repeating defects appear on prints
)
)
)
Action Yes No
Step 1
Measure the distance between the defects.
Check for a distance between the defects that equals:
• 25.1 mm (0.98 in.)
• 29.8 mm (1.17 in.)
• 43.9 mm (1.72 in.)
• 45.5 mm (1.79 in.)
• 94.2 mm (3.70 in.)
Is the distance between defects equal to one of the listed measurements?
Go to step 2.
1 Check if the
distance between
the defects is
equal to one of the
following:
• 37.7 mm
(1.48 in.)
• 78.5 mm
(3.09 in.)
• 95 mm
(3.74 in.)
2 Take note of the
distance, and then
contact
customer
support at
http://support.le
xmark.com or
your service
representative.
Troubleshooting 168

Lexmark CS310 Series Specifications

General

Brand	Lexmark
Model	CS310 Series
Category	Printer
Language	English