Lexmark CS310 Series User Manual

Gray background on prints
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
Reduce the toner darkness.
a From the Quality menu on the printer control panel, reduce the toner
density.
Note: 4 is the factory default setting.
b Resend the print job.
Did the gray background disappear?
The problem is solved. Go to step 2.
Step 2
a Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b Resend the print job.
Did the gray background disappear?
The problem is solved. Contact
customer
support.
Horizontal voids appear on prints
Leading edge
Trailing edge
Action Yes No
Step 1
a Make sure your software program is using a correct fill pattern.
b Resend the print job.
Do horizontal voids appear on prints?
Go to step 2. The problem is solved.
Troubleshooting 160

Lexmark CS310 Series Specifications

General

Brand	Lexmark
Model	CS310 Series
Category	Printer
Language	English