Flash full service check
Action Yes No
Step 1
Format the flash memory. Navigate to Settings > Print Settings >
Utilities, then select Format Flash.
Does the error remain?
Go to step 2. The problem is
solved.
Step 2
Remove the installed memory, and then POR the machine.
Does the error remain?
Go to step 3. Replace the memory
card.
Step 3
Replace the controller board. See
“Controller board removal” on
page 223.
Does the error remain?
Contact the next
level of support.
The problem is
solved.
Imaging unit low service check
Action Yes No
Step 1
Replace the imaging unit.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Make sure the imaging unit smart chip contact cable is properly
connected to the controller board.
b Make sure the contacts are free of debris.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the contacts for damaged pins.
Are they free of damage?
Contact the next
level of support.
Replace the printer.
4514-330
Diagnostics and troubleshooting
121
To Next Page
Loading...
