Lexmark MS312 - 242 Paper Jams

242 paper jams
242 paper jam messages
Error code Description Action
242.01 Paper over tray 2 pass thru sensor on warmup. Go to
“Option tray jam service check” on
page 100.
242.02 Input sensor detected late feed during a pick
retry from tray 2.
Go to
“Option tray jam service check” on
page 100.
242.03 Tray 2 pass thru sensor never became covered
when feeding a sheet from an option below.
Go to
“Option tray jam service check” on
page 100.
242.06 Failed to feed from Tray 2.
Paper present sensing indicates media is in the
tray.
Go to
“Option tray jam service check” on
page 100.
242.09 Tray 2 pick motor lost encoder. Go to
“Option tray jam service check” on
page 100.
242.11 Autocomp Pick/Lift Motor—Encoder Never
Detected in tray 2.
Go to
“Option tray jam service check” on
page 100.
242.12 Motor ramp up error in tray 2. Go to
“Option tray jam service check” on
page 100.
242.14 Sheets flushed from paper path either due to
feed error or cartridge error.
Go to
“Option tray jam service check” on
page 100.
242.15 One or more trays located above the source tray
2 has been pulled.
Go to
“Option tray jam service check” on
page 100.
242.16 The engine timed out waiting for the tray 2 to
report ready before the 1st pick attempt.
Go to
“Option tray jam service check” on
page 100.
242.17 Page was not properly picked from tray 2. Have
not exhausted all pick retry attempts as there are
sheets committed to the paper path from below.
Go to
“Option tray jam service check” on
page 100.
242.19 Tray 2 fail to feed error. Detected while trying to
pick a sheet, and that leading edge was not
detected by tray sensor.
Go to
“Option tray jam service check” on
page 100.
242.20 Took too long to ramp up dc feed motor in tray 2. Go to
“Option tray jam service check” on
page 100.
242.21 Pick motor stall in tray 2. Go to
“Option tray jam service check” on
page 100.
242.22 Tray 2 pick motor underspeed. Go to
“Option tray jam service check” on
page 100.
242.24 DC Feed autocompensator stalled on the last
pick attempt in tray 2.
Go to
“Option tray jam service check” on
page 100.
242.32 Tray not ready. Go to
“Option tray jam service check” on
page 100.
4514-330
Diagnostics and troubleshooting
99