2 Locate the blue lever, and then pull it down to release the jam.
Note: If the jammed paper is not visible in the duplex area, then open the rear door, and then gently
remove the jammed paper. Make sure all paper fragments are removed.
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
4 Insert the tray.
5 From the printer control panel, press to clear the message and continue printing.
[x]‑page jam, open tray 1. [241.xx]
1 Pull the tray completely out of the printer.
4514-330
Diagnostics and troubleshooting
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