Toner cartridge low service check
Action Yes No
Step 1
Replace the toner cartridge.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Make sure the toner cartridge smart chip contact cable JARW1
is properly connected to the controller board.
b Make sure the contacts are free of debris.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the contacts for damaged pins.
Are they free of damage?
Contact the next
level of support.
Replace the toner
cartridge smart chip
contact. See
“Toner
cartridge smart chip
contact removal” on
page 225.
Printer hardware errors
111 errors
111 error messages
Notes:
• Some error messages are applicable only to printer models with a polygon LSU (laser scanning unit).
• If the sixth digit character assigned to the serial number of the printer is in the P–Z range, then the
printer is installed with a polygon LSU (example: 4514 2ZHH 007CR).
4514-330
Diagnostics and troubleshooting
122