Lexmark MS312 - Page 97

Error code Description Action
241.17 Page was not properly picked from tray 1. Have
not exhausted all pick retry attempts as there are
sheets committed to the paper path from below.
Go to
“Tray 1 jam service check” on page 98.
241.20 Took too long to ramp up media feeder motor in
tray 1.
Go to
“Tray 1 jam service check” on page 98.
241.21 Media feeder motor stall in tray 1. Go to
“Tray 1 jam service check” on page 98.
241.22 Media feeder motor pick motor underspeed in
tray 1.
Go to
“Tray 1 jam service check” on page 98.
241.24 Media feeder motor stalled on the last pick
attempt in tray 1.
Go to
“Tray 1 jam service check” on page 98.
241.32 Media tray not ready. Go to
“Tray 1 jam service check” on page 98.
241.33 The media tray was pulled during the media pick
process.
Go to
“Tray 1 jam service check” on page 98.
241.41 Media feeder motor stall in tray 1. Go to
“Tray 1 jam service check” on page 98.
241.42 Media feeder motor pick motor under‑speed in
tray 1.
Go to
“Tray 1 jam service check” on page 98.
241.43 Media feeder motor stalled on the last pick
attempt in tray 1.
Go to
“Tray 1 jam service check” on page 98.
241.44 Motor 2 (Separator/Passthrough) motor stalled. Go to
“Tray 1 jam service check” on page 98.
241.45 Motor 2 (Separator/Passthrough) motor PWM
overflow error (underspeed). Motor underspeed
(max PWM and motor underspeed, typical
accordion jam).
Go to
“Tray 1 jam service check” on page 98.
241.46 Motor 2 (Separator/Passthrough) motor ramp
(end ramp - did not reach speed, typical pack
feed paper jam).
Go to
“Tray 1 jam service check” on page 98.
241.47 Motor 3 motor stalled. Go to
“Tray 1 jam service check” on page 98.
241.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
Go to
“Tray 1 jam service check” on page 98.
241.49 Motor 3 motor ramp (end ramp - did not reach
speed, typical pack feed paper jam).
Go to
“Tray 1 jam service check” on page 98.
4514-330
Diagnostics and troubleshooting
97