Toner fog or background shading appears on prints
ABCDE
ABCDE
ABCDE
Action Yes No
Step 1
Reinstall the imaging unit.
a Remove, and then install the imaging unit.
b Resend the print job.
Does fog or shading appear on prints?
Go to step 2. The problem is solved.
Step 2
Replace the imaging unit, and then resend the print job.
Does fog or shading appear on prints?
Contact
customer
support at
http://support.lexmark.
com or your service
representative.
The problem is solved.
Toner rubs off
Leading edge
Trailing edge
ABC
DEF
Action Yes No
Step 1
From the Paper menu on the printer control panel, check the paper type and
weight.
Do the paper type and texture match the paper loaded in the tray?
Go to step 2. Specify the paper type
and weight from the tray
settings to match the
paper loaded in the tray.
Step 2
Check if you are printing on paper with texture or rough finishes.
Are you printing on textured or rough paper?
From the Paper menu on
the printer control panel,
set the paper texture.
Contact
customer
support.
Print Quality Guide
Page 17 of 19
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