Lexmark X264dn Service Manual

Diagnostic aids 3-1
7013-XXX
3. Diagnostic aids
This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the
problem.
Menu key combinations
There are different test menus that can be accessed during POR to identify problems with the printer.
These menus do not require a POR to access them:
Configuration Menu 1. Turn off printer.
2. Press and hold and .
3. Turn on the printer.
4. Release the buttons when
Performing Self Test
displays.
The Configuration Menu group contains a set of
menus, settings, and operations which are
infrequently required by a user. Generally, the
options made available in this menu group are
used to configure a printer for operation.
See “Configuration Menu” on page 3-26 for
more information.
Diagnostics Mode 1. Turn off printer.
2. Press and hold and .
3. Turn on the printer.
4. Release the buttons when
Performing Self Test
displays.
The Diagnostics Mode group contains the settings
and operations used while manufacturing and
servicing the printer.
See “Diagnostics Menu (Diag Menu)” on
page 3-2 for more information.
Network SE Menu 1. Enter Customer Network/Ports
menu.
2. Press and hold Left ( ) and
Right ().
3. Release the buttons when the
menu appears.
This menu contains settings for fine tuning the
communication settings for the network interfaces
and protocols.
FAX SE Menu 1. Enter **411 while in the Home
Prime screen.
This should be used only under the guidance of
second-level support. See “Fax transmission
service check” on page 2-53 and “Fax
reception service check” on page 2-55.
SE Menu 1. From a Web browser on a
host PC, add /se to the printer
IP address.
Invalid Engine Code
Mode
1. Turn off the MFP.
2. Press and hold Back ()
and Left .
This mode is used if the machine has invalid code
and needs the correct code loaded. After entering
this mode, the firmware code can be updated.
Additional error
message
information
While error displays on panel,
press Back ( ) and Right ().
Access secondary debug information.
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Lexmark X264dn Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Scanner type	Flatbed scanner
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	28 cpm
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Total input capacity	250 sheets
Maximum input capacity	800 sheets
A6 Card	Yes
Font styles	3 of 9 scalable PCL 5e, 2 PCL bitmap fonts, 39 scalable PPDS, 5 PPDS bitmap fonts, 84 scalable PCL, OCR-A, OCR-B scalable PCL 5e, 91 scalable PostScript
Dimensions (WxDxH)	428 x 405 x 440 mm
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Standard input trays	2
Compatible operating systems	Apple Mac OS X (10.2 or later) Apple Mac OS 9.x Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows XP x64 Microsoft Windows Server 2003 x64 Microsoft Windows Vista Microsoft Windows Vista x64 Microsoft Windows Server 2008 Microsoft Windows Server 2008 x64 Linpus Linux Desktop 9.2, 9.3 Red Hat Enterprise Linux WS 3.0, 4.0, 5.0 SUSE Linux Enterprise Server 8.0, 9.0, 10.0 SUSE Linux Enterprise Desktop 10 openSUSE 10.2, 10.3, 11.0 Linspire Linux 6.0 Debian GNU/Linux 4.0 Red Flag Linux Desktop 5.0, 6.0 Ubuntu 7.10 Ubuntu 8.04 LTS Novell Open Enterprise Server Novell NetWare 5.x, 6.x Sun Solaris SPARC 8, 9, 10 Sun Solaris x86 10 HP-UX 11.11, 11.23, 11.31 IBM AIX 5.2, 5.3, 6.1
Package dimensions (W x D x H)	20 x 18.62 x 22.44 \
Internal memory	64 MB
Sound power level (standby)	27 dB
Sound pressure level (copying)	54 dB
Sound pressure level (scanning)	51 dB
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	Ethernet
Maximum duty cycle	50000 pages per month
Page description languages	PPDS
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	Energy Star, U.S. FDA, FCC Class B, UL 60950-1, IEC 60320-1, ECMA 74:8, CAN/CSA-C22.2 60950-1-03, ICES-003 Class B, VCCI Class B, BSMI Class B, CE Class B, CB IEC 60950-1, IEC 60825-1, IEC 61000-3-2, IEC 61000-3-3, EN 55022 Class B, EN 55024, CISPR 22 Class B, IEC 60320, GS (TÜV), EN 60825-1, ACMA A-tick mark Class B, AS/NZS 60950-1, EK Mark, K60950, KCC MIC Mark, CCC Class B, UL AR, CS, TÜV Rh, PSB-SS 337, CNS 13438, CNS 14336
Market positioning	Business