LG-Ericsson iPECS-CM - Page 7

iPECS-CM
ACD & CTI Feature Description and Operation Issue 3.5
3
SLT
LDP Series
LIP Series
SIP Phone
WIT-400H
Ring/Tone Mode
N
Y
Y
N
N
Call Release Using Work
Mode Button during Agent
Call
N Y Y N N
Handset/Headset Setting
upon Agent Logon
N Y Y N N
Handset/Headset Setting
upon Agent Logoff
N Y Y N N
Ring/Tone Mode Setting
upon Agent Logon
N Y Y N N
Automatic Answer upon
Agent Logon
N Y Y N N
Agent ACD Call Indication
N
Y
Y
N
N