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Message Possible causes Possible corrective measures
Thescreen
doesnot
turnonwhen
Ireceiveacall.
Proximitysensorproblem
Ifyouuseanyprotectiontapeorcase,check
toseeifithascoveredtheareaaroundthe
proximitysensor.Makesurethatthearea
aroundtheproximitysensorisclean.
Nosound Vibrationmode
Checkthesettingsstatusofthesoundmenu
tomakesureyouarenotinvibrateorsilent
mode.
Hangupor
freeze
Intermittentsoftwareproblem
Removethebattery,insertitagainandswitch
onthephone.
Trytoperformasoftwareupdateviathe
website.