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LT360 Precision Turntable
DLL Programming Manual
Technical Support
LinearX provides detailed printed manuals and on-line help within the program as the primary
source for user information and assistance regarding the use of this product. If these sources do
not contain the answers to your questions, contact LinearX via any of the following methods:
Internet Forums: www.linearx.com/forums
Internet Email: support@linearx.com
Internet Web: www.linearx.com
Fax: (503) 612-9344
Tel: (503) 612-9565
Technical support is free and unlimited at this time, however we reserve the right to charge for
this service in the future as conditions, overhead, and support personnel requirements dictate.
When contacting us regarding a technical support issue, PLEASE follow these steps to aid us in
understanding and solving your problem:
(1) If your question involves specific details or parameters unique to your project and problem, please include a copy of
your design files with the necessary data so that we can reproduce your problem. This is only possible if you are
communicating via an electronic means such as Email or uploading files directly to our web site.
(2) If the issue regards error messages from the program, please include an exact description of the error message
and/or address information that the program reports.
(3) If there are specific steps involved to reproduce the issue, please note these exact steps required so that we can
reproduce the problem.
Note: Technical support
does not
include programming assistance. It is assumed that the reader has sufficient
experience and knowledge to incorporate the DLL into their own application.
Technical support hours are: Monday-Friday 9:00AM to 5:00PM Pacific Standard Time.
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