LSIS eXP Series, eXP20-TTA User Manual

Appendix 1 Troubleshooting
App1-2
2. Problem when Starting
 Why does black screen show up when turning on the device?
Phenomenon: When turning on the device, black screen shows up and the booting is impossible.
< Cause >
(1) Because the device is not set as a booting mode.
(2) Black screen may appear because of malfunction of backlight.
<Solution>
(1) Because the device is not set as a booting mode, the above problem can occur.
Check whether No. 5 switch at DIP switch in the back of the device is in B direction or not.
B direction is a booting mode.
When is the color of LED changed?
Please check the followings.
Display color
Contents
BLUE
Power is supplied to XGT Panel
 When applying the option, ‘Go to Screen after boot up’, it displays “Failed to load image files” as the
monitoring has not been started.
Phenomenon: After storing images in the USB storage device and then selecting the option “Go to Screen
after boot up” in the start menu, in case when re-permitting the power of the equipment, the message like
“Failed to load image files” is displayed and the monitoring is not started.
<Cause>
(1) In case when it is connected with the USB storage device, the recognition of the USB is delayed.
<Solution>
(1) In case when the recognition speed is delayed due to the characteristics of the USB storage device,
remove the USB storage device and then reinstall it.

LSIS eXP Series, eXP20-TTA Specifications

General

Brand	LSIS
Model	eXP Series, eXP20-TTA
Category	Touch Panel
Language	English