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MagCore® Plus II
5 Instrument is dropping tips
• Y-axis is not calibrated properly;
• There is too much grease on the piston tips;
• X-rings and O-rings wore off and pistons need maintenance or replacement;
Loose axis coupling.
1. Recalibrate Y-axis accordingly.
2. Remove extra-grease and examine the condition of pistons.
3. Check Y and V-axis coupling, tighten the nuts if needed.
6 Heater is not warming up
• Parts are wearing off;
• PCB is broken and cannot control heating module.
1. Check all the wires and connections to PLC (CBL_C006), PCB (RS232) and power supply, make sure
they are tight.
2. Check heater resistance.
3. Check resistance of the heater switch.
4. Check if there is voltage at the input and output terminals of SSR.
5. Check Pick IC : go to the System Status --> Pick IC. If the number is 0279 Pick IC is functioning
properly, if it is 0000 Pick IC has to be replaced.
7 X-Axis is not moving, triggering error 20
• Internal spillage.
1. Use large amount of water and grease on the rails and in the sliders to clean them; make sure the
grease gets inside the bearings.
2. Clean the rails and run X- motor test.
3. If there is still rust on the rails repeat until they are clean and lubricate them.
8 Door mechanism touches cartridge rack
• Improper transportation.
Check the gap at the back of the X-axis to see if cartridge rack is properly aligned with the axis.
9 The gap between HMI and the screen is too big
• Improper transportation;
• Loose screws.
1. Move HMI frame forward.