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WARRANTY FOR MASPORT MYSTIQUE ULTRA-LOW EMISISON BURNER
This warranty is provided in New Zealand by Glen Dimplex New Zealand Ltd and in
Australia by Glen Dimplex Australia Pty Ltd. (together referred as “Glen Dimplex”)
This warranty is provided to the first domestic purchaser of a Masport wood or multi-fuel fire
(radiant or convection). It applies from the date of purchase from or through an authorized
Masport Fire Distributor in relation to each product or component for the period below.
During the warranty period, Glen Dimplex will repair or replace (at its option) any Masport
Wood Fire which is found to be defective in materials or workmanship. Repairs will be carried
out by an approved Masport Heating Service Agent.
What is covered under this warranty?
• Repair or replacement of parts
• Labour costs relating to the Wood Burner
• Reasonable transport or travel costs.
Consumers may have additional rights under the Consumer Guarantees Act 1993 (New
Zealand) or the Australian Trade Practices Act 1974 including the Australian Consumer
Law.
Conditions
This warranty does not apply and will be void where:
• The Wood Burner is not installed in accordance with AS/NZS2918/:2001 or any building
code or consent;
• The Wood Burner is not installed by a qualified specialist installer;
• Any electrical work has not been carried out by a Registered Electrician;
• The Wood Burner has been moved and reinstalled, or has been modified in a manner
that is not consistent with the Installation Guide or the Owner's Manual;
• The Wood Burner has not been installed, operated or maintained according to the
Installation and Operations Manual;
• The Wood Burner is acquired for business use in any way.
TYPE OF PART
PARTS LABOUR
BURNER's STEEL FIRE BOX 5 3
DOOR GLASS & SEAL 1 1
VERMICULITE BOARDS 1 1
DAMPER COMPONENTS 1 1
GLEN DIMPLEX FLUE SYSTEM 1 1
FANS & ELECTRICAL COMPONENTS 1 1
WARRANTY (In Years)
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