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MAXDATA PLATINUM - Diskette Drive Activity Light Does Not Light; CD-ROM Drive Activity Light Does Not Light; Problems with Application Software

MAXDATA PLATINUM
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51
MAXDATA PLATINUM Server Board
q
Have any of the fan motors stopped (use the server management subsystem to check
the fan status)?
q
Are the fan power connectors properly connected to the server board?
q
Is the cable from the front panel board connected to the server board?
q
Are the power supply cables properly connected to the server board?
q
Are there any shorted wires caused by pinched cables or power connector plugs forced
into power connector sockets the wrong way?
If the switches and connections are correct and AC power is available at the wall outlet,
contact your service representative or authorized dealer for help.
Diskette Drive Activity Light Does Not Light
Check the following:
q
Are the diskette drive power and signal cables properly installed?
q
Are all relevant switches and jumpers on the diskette drive set correctly?
q
Is the diskette drive properly configured?
q
Is the diskette drive activity light always on? If so, the signal cable may be plugged in incor-
rectly.
q
If you are using the onboard diskette controller, use the Setup Utility to make sure that
Onboard Floppy is set to Enabled. If you are using an add-in diskette controller, make
sure that Onboard Floppy is set to Disabled.
If the problem persists, there may be a problem with the diskette drive, server board, or
drive signal cable. Contact your service representative or authorized dealer for help.
CD-ROM Drive Activity Light Does Not Light
Check the following:
q
Are the power and signal cables to the CD-ROM drive properly installed?
q
Are all relevant switches and jumpers on the drive set correctly?
q
Is the drive properly configured?
q
Is the onboard IDE controller enabled?
Problems with Application Software
If you have problems with application software, do the following:
q
Verify that the software is properly configured for the system. See the software installation
and operation documentation for instructions on setting up and using the software.
q
Try a different copy of the software to see if the problem is with the copy you are using.
q
Make sure all cables are installed correctly.
q
Verify that the server board jumpers are set correctly. See Chapter 6.
q
If other software runs correctly on the system, contact your vendor about the failing
software.
q
If the problem persists, contact the software vendor customer service representative for
help.

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