15
CLASSIC 15+ Robotic Pool Cleaner | User Instructions
Symptom Possible reason Corrective action
Can not connect
to your Wi-Fi®,
and the
communication
LED on the power
supply is blinking
green.
• The power supply is too far from the router
(weak signal) or your router is not working
properly.
• Reset the power supply (disconnect the power cord),
and wait 1 min.
• Check that your smartphone has a strong Wi-Fi® connectivity
near the power supply (try to play any online video streaming
application).
• Check if the home router is working properly.
• Locate the power supply to be as closer as possible to the
home router.
• Consider installing a Wi-Fi® extender 2.4 GHz to ensure that
you have a sufficient signal strength.
• The power supply connects to WiFi® 2.4GHz only. If you have a
dual-band router, separate the 2.4 and 5GHz networks and give
them unique names. You can find instructions for your router
brand online or consult your internet provider.
• Note: In case the communication LED is still blinking green, you
have the option to connect via Bluetooth®.
Cannot connect
to your robot via
Bluetooth®,
and the
communication
LED on the power
supplyh is blinking
blue.
• The power supply is too far from the smart
device, or your Bluetooth® is disabled, or
not working properly.
• Try to turn your smartphone Bluetooth® OFF and then ON.
• Get closer to the power supply.
• Ensure that you don’t have any obstructions or obstacles
between you and the power supply.
• Turn the power supply OFF and then ON.
• If none of the above troubleshooting helps, then contact the
dealer for further support.
• We highly recommend cleaning the filter basket after each
cleaning cycle.
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