17
CLASSIC 15+ Robotic Pool Cleaner | User Instructions
Action What To Do
Motor unit replacement for unit that was
not reported to the support system by the
technician.
1. Disconnect the power supply from the wall socket before use.
2. After replacing the motor unit (MU), reconnect the power supply to the wall
socket and turn on the power supply. Let the robot work for several seconds.
3. Open the MyDolphin™ Plus app. You will see a connection error.
4. Go to “settings” in the top bar “robot details” “disconnect from the
robot” “Proceed” “search for nearby robots” find and select the “new
Dolphin MU s/n” a “is this your robot?” message will appear. After checking
the s/n number, press “Yes this is my robot” The MU will link to robot and
the app home screen.
If you do not recognize the serial number, press to add the
robot s/n manually or scan the QR Code.
If none of these solutions do not solve your problem,
contact Maytronics Customer Care:
North America
1-888-365-7446 ext. 1002
customersupport@maytronicsus.com
France
+33 (0)4 42 98 14 90
support@maytronics.fr
Australia, NZ, South Africa
1 300 693 657
infoau@maytronics.com
Rest of the world / Maytronics HQ
00 800 69694141 (toll free number)
00 972 77 96 14 204 (international call)
wecare@maytronics.com
For full information and additional troubleshooting please visit us at:
www.maytronics.com
8159140-WEB