Mazda 3 2004 - Specifications;Customer Information and Reporting Safety Defects

10
Specifications/Customer
Information
and Reporting Safety Defects
Customer Assistance (U.S.A.)...........
............................................ 10-4
Customer Assistance............ 10-4
STEP 1: Contact Your Mazda
Dealer.................................10-4
STEP 2: Contact Mazda North
American Operations........... 10-5
STEP 3: Contact Better Business
Bureau (BBB)....................... 10-6
California Customers........... 10-7
Customer Assistance
(Canada)................................10-9
Satisfaction Review
Process............................... 10-9
STEP 1: Contact the Mazda
Dealer.................................10-9
STEP 2: Contact the Mazda
Regional Office..................10-10
STEP 3: Contact the Mazda
Customer Relations
Department...................... 10-10
Mediation/Arbitration
Program............................ 10-11
Canadian Motor Vehicle
Arbitration Plan (CAMVAP)..........
........................................ 10-11
Regional Offices.................10-12
Customer Assistance (Puerto
Rico)................................... 10-13
Customer Assistance.......... 10-13
STEP 1...............................10-13
STEP 2...............................10-14
Customer Assistance (Mexico) .........
.......................................... 10-15
Customer Assistance.......... 10-15
Contact Your Mazda
Dealer...............................10-15
Mazda Importer/Distributors ..........
.......................................... 10-17
U.S.A................................ 10-17
CANADA.......................... 10-17
PUERTO RICO/U.S. Virgin
Island................................10-18
MEXICO............................10-18
GUAM.............................. 10-19
SAIPAN............................. 10-19
AMERICAN SAMOA...........10-20
Reporting Safety Defects........10-21
Reporting Safety Defects
(U.S.A.).............................10-21
Reporting Safety Defects
(Canada)...........................10-22
Warranty..............................10-23
Warranties for Your Mazda ..........
........................................ 10-23
Outside the United States/
Canada............................. 10-23
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)............10-24
Add-On Non-Genuine Parts and
Accessories........................10-25
10-1
Mazda3_8LX5-EA23E_Edition2_new 2023-4-17 20:22:43