eikon e1s
User Manual
Section 2: Operations and Installation Guide
Fault finding
Although every effort is made to ensure your oven will continue to perform to a high standard, please check Table 2.7
to see if the problem can be easily resolved before contacting your service agent.
The appliance does not work
and the display screen is
blank
• The appliance has no power
• Check if there is a power cut
• Check if the isolator switch is ON or the
appliance is plugged in correctly
• Check if the appliance switch is ON
Some screen controls do not
work
• Contact an authorised user
Display shows a warning
message
• Details are shown on screen
• Follow the instructions displayed
The appliance does not cook
the food correctly
• Appliance is not clean
• Food not at correct temperature
• Modified or wrong programme
selected
• Food wrapped
• Food removed early
• Clean the appliance
• Use the correct cooking programme
• Unwrap food
• Check if all the cooking stages have been
followed correctly
The appliance does not
finish cooking
• Warning message displayed
• The appliance door is open
• No air filter or incorrectly fitted
• Overheating of the appliance
• Close the appliance door
• Refit the air filter
• Allow the appliance to cool down
• Check and remove any restrictions around the
air vents
Display shows an error code
• Malfunction of the appliance
• Note the error code and contact your service
agent
Table 2.7: Fault finding guidelines
For further information on servicing, maintenance and repair, please refer to Section 3: Service and Repair
Guide.
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