5.3 Troubleshooting Requiring MGE UPS SYSTEMS After-Sales Support
Note: In case of multiple fault, press the "Enter" button (27) and the scroll button (25) to get access to further details.
Display Signification Correction
POWER MODULE FAULT
The battery is incorrectly connected.
Internal power sub-module fault
detected. Use "Enter" button (27) to
display details.
Call the after-sales support department at
1-800-523-0142. Follow the power sub-module
replacement procedure (see sections 7.1 and 7.2)
BATT MODULE FAULT
Battery fault detected during the bat-
tery test. Use "Enter" button (27) to
display details.
Call the after-sales support department at
1-800-523-0142. Follow the battery sub-module and
battery module replacement procedure (see section 7.2)
FRAME FAULT
Internal chassis fault detected. Use
"Enter" button (27) to display details.
Call the after-sales support department at
1-800-523-0142. Follow the frame replacement
procedure (see sections 7.1 and 7.2)
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