Millipore Elix 35 - Page 61

Troubleshooting
Elix® 20, 35, 70 and 100 53
LCD MESSAGE
WHAT IT MEANS

WHAT TO DO
ALARM, ALARM STOP
OR MAINTENANCE
MESSAGE?
PROGARD TL PACK NOT IN
PLACE
The Progard TL is not installed correctly or it has been removed.

Verify that the Progard TL is installed with its “TAG” at the
bottom (see “How to replace the Progard TL Pack”).
Alarm Stop (Red LED
and System Stopped).
PROGARD TL PACK TYPE ERROR The type of Progard TL has not been identified when it was
installed.

Check the Catalogue Number of the Progard TL using its label.
Replace if necessary.
Alarm (Red LED).
PROGARD TL PACK UNKNOWN A pack has been detected but the information in the TAG Sensor
is not valid (Trademark not valid). The Elix System does not
recognise the Pack being installed.
 Press “ACCEPT PROGARD” to continue.
Maintenance (Yellow
LED).
QGARD TAG VOID OR TEST KEY
ERROR
A test was not performed correctly by information in the TAG
Sensor of the QGard TL Polisher.
 Replace the QGard TL Polisher.
Maintenance (Yellow
LED).
QGARD TL POLISHER NOT IN
PLACE
The QGard TL Polisher is not installed correctly or it has been
removed.

Verify that the QGard TL Polisher is installed with its “TAG”
Sensor at the top.
Alarm Stop (Red LED
and System Stopped).
QGARD TL POLISHER TYPE
ERROR
The type of QGard TL Polisher Cartridge has not been identified
when it was installed.

Check the Catalogue Number of the pack using its label.
Replace if necessary.
Alarm (Red LED).
QGARD TL POLISHER
UNKNOWN
The QGard Polisher has not been recognised by the Elix System.
 Verify that the correct QGard Pack is being installed.
Maintenance (Yellow
LED).
QUALIFICATION CONTRACT
REQUESTED
A Millipore SAS Service Representative validated the Elix System.
A requalification of the validation is needed.
Maintenance (Yellow
LED).
REJ. FLOW < SET POINT The RO Reject Flow to the drain is less than a predetermined
value. Tested in PRODUCTION Mode and RINSING Mode.
 Increase the RO Reject Water flow to the drain.
 Contact Millipore SAS for assistance.
Alarm (Red LED).
DIST PUMP 1 FAILURE or
DIST PUMP 2 FAILURE
A signal has been sent to the Elix System indicating that the one
of the Distribution Pumps has stopped working.
 Contact Millipore SAS for assistance.
Maintenance (Yellow
LED).
DIST PUMP FAILURE A signal has been sent to the Elix System indicating that the
Distribution Loop Pump has stopped working.
2 Distribution Loop Pumps have failed at the same time.
 Contact Millipore SAS for assistance.
Alarm (Red LED).