9 Troubleshooting 9-9
400000730000
Operating software
error: Receiving buffer
overflows
Receiving buffer overflows Please contact the R&D engineer.
400000810001
Test result error: No
balance point found
in …
Reagent, sample error or
test parameter configuration
error.
Rerun the test after replacing the reagent or sample. If the
test parameters are wrong, please reconfigure
them.Check whether the optical module is wrong.
400000820001
Test result error: No
linear range found in …
Reagent not stable or
something wrong with the
sample
Rerun the test after replacing the reagent or sample.If the
test parameters are wrong, please reconfigure
them.Check whether the optical module is wrong.
400000830001
Test result error:
Linearity of reaction
curve of … too weak
Reagent not stable or
something wrong with the
sample
Rerun the test, or rerun after the reagent or sample is
replaced.If the test parameters are wrong, please
reconfigure them. Check whether the optical module is
wrong.
400000840001
Test result error:
Response of …
calculation error
Data of critical points lost.
Rerun the test. Check whether the optical module is
wrong.
400000850001
Test result error:
Response of … exceeds
the one of weakest
calibrator
Sample abnormal
(hemolysis); calibrator
concentration too high
Make sure the calibrator and calibration rule configuration
are ok. If not, change the configuration and rerun the
calibration and QC. If the sample is abnormal, rerun after
the sample is processed. Check whether the optical
module is wrong.
400000860001
Test result error:
Response of … exceeds
the one of strongest
calibrator
Sample abnormal
(hemolysis); calibrator
concentration too low
Make sure the calibrator and calibration rule configuration
are ok. If not, change the configuration and rerun the
calibration and QC. If the sample is abnormal, rerun after
the sample is processed. Check whether the optical
module is wrong.
400000870001
Test result error:
Concentration of …
exceeds the low limit of
linear range
Reagent not stable or
something wrong with the
sample
Rerun the test, or rerun after the reagent or sample is
replaced.If the test parameters are wrong, please
reconfigure them. Check whether the optical module is
wrong.
400000880001
Test result error:
Concentration of …
exceeds the high limit of
linear range
Reagent not stable or
something wrong with the
sample
Rerun the test, or rerun after the reagent or sample is
replaced. If the test parameters are wrong, please
reconfigure them. Check whether the optical module is
wrong.
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