58
TROUBLESHOOTING
Symptom Cause/Action
The scanned image colour is strange. Check that there is no dust on the film or film
holder.
Check that the colour palette (START –
SETTINGS – CONTROL PANEL – DISPLAY
– SETTINGS) is on High Colour (16 bit) or
higher. Different or additional steps may be
necessary depending on your graphics board.
Refer to your graphics board‘s documentation.
If using the Medium-format holder, be sure to
use the proper fitting mask. If the holder is
dirty, clean it as directed.
Reinitialisise the scanner.
Windows: press the Ctrl, Shift, and i keys
simultaneously.
Macintosh: press the Command, Shift, and
i keys simultaneously.
Reinitializing while using the APS adapter:
1. Press the initialisation key combination.
2. The adapter will eject automatically.
3. Initialisation (set-up) will stop.
4. Remove the adapter.
5. Close the accessory panel.
• Initialisation (set-up) will resume.
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