Appendix: A-1
6881091C63-F
Appendix A Replacement Parts Ordering
A.1 Basic Ordering Information
Some replacement parts, spare parts, and/or product information can be ordered directly. While
parts may be assigned with a Motorola part number, this does not guarantee that they are available
from Motorola Radio Products and Solutions Organization (RPSO). If no Motorola part number is
assigned, the part is normally not available from Motorola, or is not a user-serviceable part. Part
numbers appended with an asterisk are serviceable by Motorola Depot only.
A.2 Motorola Online
Motorola Online users can access our online catalog at
http://motorola.com/businessonline.
To register for online access, please call 1-800-422-4210 (for U.S. and Canada Service Centers
only). International customers can obtain assistance at http://motorola.com/businessonline
A.3 Mail Orders
Mail orders are only accepted by the US Federal Government Markets Division (USFGMD).
Motorola
7031 Columbia Gateway Drive
3rd Floor - Order Processing
Columbia, MD 21046
U.S.A.
A.4 Telephone Orders
Radio Products and Solutions Organization*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
1-847-538-8023 (United States and Canada)
U.S. Federal Government Markets Division (USFGMD)
1-877-873-4668
8:30 AM to 5:00 PM (Eastern Standard Time)
A.5 Fax Orders
Radio Products and Solutions Organization*
(United States and Canada)
1-800-622-62101-847-576-3023 (United States and Canada)
USFGMD
(Federal Government Orders)
1-800-526-8641
(For Parts and Equipment Purchase Orders)
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