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Chapter 7 -Troubleshooting
7.1 Troubleshooting: Charging station
Green light on
Ready for mowing (Battery fully
charged, Boundary wire OK)
Flashing
Green
Boundary cut or connected
incorrectly
Check the two wire ends are connected to the correct
terminals securely.
Then check if the boundary wire has a break.
Red
Await full charge or set “Start” – “OK”.
7.2 Troubleshooting: Robotic mower
Problem
Action
1
None
Close cover
to start
If the LCD cover
is not closed,
the Robotic
Mower will not
Close the lid.
2
Robotic
Mower
stopped in
area
Mower
trapped
The Robotic
Mower is
trapped and
stopped, this
occurs when
the collision
sensor has
been triggered
repeatedly.
1. Check if the Robotic Mower is trapped by an
obstacle or jammed between trees, bushes, etc.
Remove the obstacle or reconfigure the boundary.
2. Check if the grass in the lawn is too tall to block the
Robotic Mower from moving. If so, please cut the
grass to less than 60 mm
3. Restart the Robotic Mower or take it back to the
charging station.
3
Robotic
Mower
stopped in
area
Mower lifted
The Robotic
Mower has
been lifted
continuously for
ten seconds
Check if there are obstacles higher than 100 mm in the
working area and, if needed, move those out of the
working area or change the boundary wire layout to
exclude them.
4
Robotic
Mower
tumbled
and
stopped
Mower
rolling- over
/
Mower tilt
The Robotic
Mower has
rolled over or is
on a slope over
35% for a long
time.
1. If the roll-over is caused by too steep a slope in the
working area, please correct the boundary wire layout
to avoid those.
2. Take the Robotic Mower to a flat area and restart it.
5
The
Robotic
Mower
stopped in
tall grass
deep moss
Motor over-
current/
Motor fault
The Robotic
Mower stopped
because there
is a current
overload in the
motor, or the
motor may be
blocked by
something, or
there is a motor
fault.
1. Check if the grass is too high and blocks the
mowers movement. If this is the case, please cut the
grass to less than 60 mm using a conventional mower.
2. Increase the cutting height.
3. Check if the blade disk is jammed. Switch off the
mower, wear protective gloves, then clean as
necessary.
4. Check if the wheels are jammed.
5. Restart the Robotic Mower or take it back to the
charging station.