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NCR RealPOS 5976-1 Series User Manual

NCR RealPOS 5976-1 Series
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NCR RealPOS 5976–1xxx
2x20 Customer Display
Release 1.0
User Guide
B00500002049
Issue E

Table of Contents

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NCR RealPOS 5976-1 Series Specifications

General IconGeneral
Display Size15 inches
Resolution1024 x 768
Aspect Ratio4:3
Brightness250 cd/m²
TouchscreenYes
InterfaceUSB
Storage Temperature-20°C to 60°C
Touch TechnologyProjected Capacitive
ConnectivityUSB
Video InputVGA
MountingVESA
Operating Temperature0°C to 40°C
Humidity20% to 80% non-condensing

Summary

Chapter 1: Product Overview

Models

Details various NCR RealPOS 5976 models and their configurations.

Intended Users of the Product IDs

Identifies target users based on product configuration needs.

5976 Full Feature Models

Models for users needing advanced line display features.

5975 Compatibility Models

Models for users replacing older 5975 displays.

RoHS Compliant

Statement regarding compliance with RoHS regulations.

Hardware Features

Detailed specifications of the display's hardware components.

RS–232 or USB 2.0 I/F support

Information on interface support and connectivity.

Mounting Options

Various mounting solutions available for the display.

Software Requirements for the 5976 Hardware

Software needed for updates and configurations on the 5976 device.

Character Sets

Information on supported character sets and memory.

Chapter 2: Site Preparation

Physical Environment

Working, storage, and transit environmental conditions.

Dimensions

Physical measurements of the display unit.

Base Plate Mounting Hole Dimensions

Details of the mounting hole pattern on the base plate.

Electrical Environment

AC and DC power requirements for the device.

Operational Environment

System configuration and interface details.

Cable Hole Dimensions

Dimensions for routing cables from the display to the host.

Chapter 3: Hardware Installation

Introduction

Overview of the installation process and target audience.

Cable Requirements

Types of cables supported for connection.

Power Supply Choices

Options for powering the display device.

Installation Procedures

Step-by-step guide for installing the hardware.

External Memory Character Test

Test for character set loading and checksum validation.

Display Test

Test to check all pixels for functionality.

Chapter 4: Hardware Service

Safety Requirements

Crucial safety instructions for servicing the display.

Servicing the Display

General servicing guidelines and warnings.

Normal Operation

How the unit behaves during power-up.

Troubleshooting Procedures

Common issues and their solutions.

Servicing the 5976 Customer Display

Guidance on replacing the unit if faulty.

Cleaning the Display

Instructions on how to clean the display unit.

Chapter 5: Programming

Host/Retail Display Command Interface

How the display receives data and commands.

Character Scrolling Rate

Recommended rate for scrolling text on the display.

Reset Display

Executes power-down/power-up diagnostic sequence and clears display.

Erase Display

Clears all displayed characters by writing spaces.

Invalid Command

Handles commands that are not recognized by the firmware.

Set Diagnostic State

Displays firmware part number and character sets.

Set Display State On

Sets the display to normal run-time conditions.

Set Low Power State On

Reduces power consumption and extends display life.

Enable Cursor

Activates a flashing cursor at the current position.

Disable Cursor

Turns off the cursor.

Set Screen Save Blank

Preserves display life by blanking the screen after inactivity.

Set Screen Save Walk

Creates a visual effect by walking characters across the display.

Turn on Screen Save feature

Activates screen save functions immediately.

Disable Screen Save option

Prevents screen save activity from host software.

Enable Character Blink

Makes characters blink at the cursor position.

Disable Character Blink (Default)

Counteracts character blinking, defaulting to off.

Move Cursor Left

Moves the cursor one position to the left.

Move Cursor Right

Moves the cursor one position to the right.

Move Cursor Up

Moves the cursor up one line.

Move Cursor Down

Moves the cursor down one line.

Set Cursor Position

Moves the cursor to a specified position.

Query All Character Set Code Name

Requests all available character set codenames.

Brightness Adjustment (Default = 2)

Adjusts the overall brightness level of the display.

Read Display ID Byte

Returns an identifier for the display model.

Read Display ID String

Returns detailed product information as an ASCII string.

Display ESC Character

Requests the ESC character to be displayed.

Select Character Set n (Default = 1)

Chooses one of the supported or external character sets.

Character Sets

Details on default and downloadable character sets.

Chapter 6: Retail Platform Software

Introduction

Overview of Retail Platform Software (RPS) for Windows and Linux.

Retail Platform Software for Windows (RPSW)

Information on installing and using RPS for Windows.

Retail Platform Software for Linux (RPSL)

Information on installing and using RPS for Linux.

Installation Procedure

Steps for downloading and installing the Retail Platform Software.

Uninstalling the Retail Platform Software

Steps to remove the Retail Platform Software from Windows and Linux.

Chapter 7: Software Utility

Introduction

Overview of the RomFlasher and Code Page Update utility.

Installation Procedure

Steps for downloading and installing the software utility.

Uninstalling the Software

Steps to remove the software utility from Windows and Linux.

Device Firmware

Information on product IDs and firmware versions.

ROM Flasher

Utility for updating device firmware.

Updating Device Firmware

Step-by-step guide to update the device firmware.

Shift Firmware to Compatibility Mode

How to change the firmware mode to compatibility.

Shift Firmware to Native Mode

How to change the firmware mode back to native.

Code Page Utility

Utility for managing character code pages.

Downloading the Code Page Input File

Steps to download files for code page generation.

Generating Code Page

Process to create a code page file.

Adding Code Pages

How to flash code pages into devices.

Replacing Default Code Pages

Steps to replace built-in code pages.

Chapter 8: Service Support Utility

Introduction

Overview of the Service Support Utility's configuration capabilities.

Rom Flasher and Service Support Utility

How RomFlasher saves settings for Service Support Utility.

Installation Procedure

Steps for downloading and installing the Service Support Utility.

Uninstalling the Software

Steps to remove the Service Support Utility from Windows and Linux.

Control the Service

Managing the service's background activation.

Stopping the Service

Steps to stop the service from running automatically.

Running the Service

Instructions to start the service manually.

Reverting Start–up Type

How to set the service to start automatically.

Using the Default Settings

How to configure the device using default settings.

Compatibility Support

Feature enabling backward compatibility with previous models.

Activate Compatibility Mode

Steps to set the device for backward compatibility.

Brightness Level Adjustment

How to change the display brightness level.

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