Issue 4.0 UNIVERGE SV8100
3 - 24
When CID marking by pressing LK (It is transferred from another Agent in the another
group)
Assumption:
PRG41-24-02 ACD Agent info for Caller ID 0 = Agent Extension number
1. Receive ACD inbound call (Group1) from originator (214-555-1212), and
answers the call by Agent100.
2. Agent100 transfers ACD call to Agent104 (in another ACD group 2.)
3. Agent104 answers the transferred ACD call.
4. Agent 104 is pressing Marking LK.
=> LCD display [Save completed] -> [Marked]
=> CID registers buffer [CID ＝ 214-555-1212、Agent Extension number ＝ 104]
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