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1. Make sure the FXO port you are configuring is connected to the analog line card of a PBX
unit.
2. Be certain that a PBX or PSTN telephone number has been assigned to the port.
3. Select one of the following six modes for the port (only one mode at a time may be
selected):
?? IVR Off –
When IVR Off is selected for a port, callers to the port get an immediate VoIP dial
tone and can make VoIP calls without restriction.
?? Play Welcome Only –
When this option is selected, callers to the port hear a welcome message,
“Welcome to Net2Phone. Please enter the number you wish to call.” Callers can
then make VoIP calls without restriction.
?? Request Password Only –
This option prevents unauthorized access to the FXO port on which it is set.
Callers are asked to enter a password through the telephone keypad before
access to VoIP calling is permitted. Callers can then make VoIP calls without
restriction.
To configure this option, you must create a password (in the port’s Password
column) which may consist of up to 5 (numeric only) characters.
?? Request Account and PIN –
This feature requires the caller to enter a Net2Phone account number and PIN
before VoIP calling is enabled. If the caller then incurs charges while using the
Net2Phone MAX, they will accrue to the caller’s account.
See IMPORTANT, below.
?? Request Password Account and PIN –
This option combines the two functions described above.
?? Use Forwarding Number –
Select this IVR option for a port if you wish to have incoming calls to that port
forwarded to a specified number automatically, without notice to the caller. Any
PSTN telephone number, or a Net2Phone account number preceded by *72, may
be entered in the Forwarding Number column.
If a PSTN number is entered, it must include any required preliminary digits, such
as a 1 for long-distance calling.
IMPORTANT: If a Net2Phone account number is entered for an FXO port in the Account
Configuration Table (see Configuring Accounts, Section 4.3), the account entered acts as a “default”
account for the port. Charges incurred by callers through that port automatically accrue to this
account.
If Request Account and PIN or Request Password Account and PIN is then selected, and a
caller enters an incorrect or invalid account number, the call is disconnected.
Unless this arrangement suits your needs, you must clear any account number that may have been
entered for an FXO port in the Account Configuration Table when Request Account and PIN or
Request Password Account and PIN are selected.
Net2Phone MAX 410/420/430 User Guide Section 4.4 – IVR Configuration
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