NETGEAR Nighthawk M1 User Manual

9
Frequently Asked Questions
This chapter provides answers to common questions about your mobile router. (Also see Troubleshooting on
page 82.)
The chapter covers the following topics:
• Why can’t my device connect to the mobile router? on page 77
• Why can’t I access the Internet? on page 77
• Why is the signal indicator always low? on page 77
• Why is the download or upload speed slow? on page 77
• What do I do if I forget my admin login password? on page 78
• How do I disconnect from the mobile broadband network? on page 78
• The LCD is not lit. How do I know if the mobile router is still powered on? on page 78
• How do I find my computer’s IP address? on page 78
• How do I find a device’s MAC address? on page 80
• Where can I find more information? on page 81
76

NETGEAR Nighthawk M1 Specifications

General

Model	MR1100
WiFi Technology	802.11ac
WiFi Speed	Up to 1 Gbps
Battery	5040 mAh
Dimensions	105.5 x 105.5 x 20.35 mm
Weight	240 g
LTE Category	LTE CAT 16
Max Theoretical Downlink Speed	1 Gbps
Max Theoretical Uplink Speed	150 Mbps
Wi-Fi Bands	2.4 GHz, 5 GHz
Wi-Fi Max Theoretical Speed	1 Gbps
SIM Type	Nano SIM
Ethernet Ports	1 x Gigabit Ethernet
USB Ports	1 x USB 3.0
SIM Card Slot	Yes (Nano)
External Antenna Ports	2 TS-9 connectors