NETGEAR WGR614 User Manual

Reference Manual for Cable/DSL Wireless Router WGR614
7-4 Troubleshooting
Troubleshooting the ISP Connection
If your router is unable to access the Internet, you should first determine whether the router is able
to obtain a WAN IP address from the ISP. Unless you have been assigned a static IP address, your
router must request an IP address from the ISP. You can determine whether the request was
successful using the Web Configuration Manager.
To check the WAN IP address:
1. Launch your browser and select an external site such as www.netgear.com
2. Access the Main Menu of the router’s configuration at http://192.168.0.1
3. Under the Maintenance heading, select Router Status
4. Check that an IP address is shown for the WAN Port
If 0.0.0.0 is shown, your router has not obtained an IP address from your ISP.
If your router is unable to obtain an IP address from the ISP, you may need to force your cable or
DSL modem to recognize your new router by performing the following procedure:
1. Turn off power to the cable or DSL modem.
2. Turn off power to your router.
3. Wait five minutes and reapply power to the cable or DSL modem.
4. When the modem’s LEDs indicate that it has reacquired sync with the ISP, reapply power to
your router.
If your router is still unable to obtain an IP address from the ISP, the problem may be one of the
following:
• Your ISP may require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of login.
• If your ISP requires a login, you may have incorrectly set the login name and password.
• Your ISP may check for your PC's host name.
Assign the PC Host Name of your ISP account as the Account Name in the Basic Settings
menu.
• Your ISP only allows one Ethernet MAC address to connect to Internet, and may check for
your PC’s MAC address. In this case:
Inform your ISP that you have bought a new network device, and ask them to use the router’s
MAC address.

NETGEAR WGR614 Specifications

Power

power adapter voltage	12 VDC

Interface and Networking

internet WAN	10/100 Mbps (auto-sensing) Ethernet, RJ-45
LAN ports	4 ports 10/100 Mbps (auto-sensing) Ethernet, RJ-45
wireless network speeds	1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, & 54 Mbps (auto-rate capable)

Wireless Specifications

modulation type	OFDM with BPSK, QPSK, 16QAM, 64QAM, DBPSK, DQPSK, CCK
frequency range US	2.412 ~ 2.462 GHz
frequency range Japan	2.412 ~ 2.484 GHz
frequency range Europe ETSI	2.412 ~ 2.472 GHz
frequency range Spain	2.457 ~ 2.462 GHz
frequency range France	2.457 ~ 2.472 GHz

Security

encryption	40-bit (also called 64-bit), 128-bit, and 152-bit (802.11g only) WEP encryption, WPA (Wi-Fi Protected Access)
firewall	Stateful Packet Inspection (SPI), DoS Attack Detection/Logging, Dropped Packet Log, Security Event Log, E-mail Log

Weight and Dimensions

dimensions	6.9 x 1.1 x 4.7 in (175.3 x 27.94 x 119.4 mm)
weight	0.3 kg (0.7 lb)
antenna gain	2 dBi