6000 Vortex Series Customer Service • 55
Customer Service
Service
The Vortex is designed as a maintenance-free laser, thus there are no
scheduled service actions.
If your laser does require service, repair, or calibration, please call for a
Return Authorization Number before shipping the unit to New Focus.
Technical Support
Information and advice about the performance or operation of your
Vortex laser is available from our applications engineers. For quickest
response ask for “Technical Support” and have your model and serial
number available. The model and serial number can be read from the
top of the laser head label or displayed on the controller front panel by
simultaneously pressing the GPIB Address and Baud Rate buttons.
Hours: 8:00–5:00 PST, Monday through Friday
(excluding holidays).
Toll Free: 1-866-NUFOCUS (1-866-683-6287)
(from the USA & Canada only)
Phone: (408) 284-6808
Support is also available by fax and email:
Fax: (408) 980-8883
Email: techsupport@newfocus.com
We typically respond to faxes and email within one business day.
Vortex6000.book Page 55 Tuesday, February 19, 2002 3:25 PM
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
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