Your HD-STB is designed to give you trouble-free performance for many years. If you have a
problem with your HD-STB, try the solutions listed below.
Trouble Shooting Guide
Problem
No Picture, Sound OK.
The HDTV does not support
selected Video Resolution.
Check the Video Display Mode.
Refer Display Mode Change
on Page16.
Audio or Video Connection is
not good.
Check up the Audio/Video
cable or connection.
The Sound is OK, but the
Picture is Blank.
The Picture is OK, but the
Sound is Blank.
The remote control is
not working.
Battery exhausted.
Remote control is incorrectly
aimed.
Blocked the HD-STB front panel.
Change the batteries.
Aim the remote control at HD-STB.
Check that nothing blocks the
front panel.
The universal TVkey is
not working.
TV code is not setting.
Please refer to page 8.
The composite Video
S-Video Cannot WorkWith
PBZoom.
It is normal. PBZoom is working
only HD Video Output.
Possible causes What to do
The display on the front panel
does not light up.
Power cable is not connected.
Check up the Power cable which
is plugged in to the AC wall
mounted socked.
The HD-STB is not powered ON.
Press the power button on the
front or remote controller to
powered ON status.
Pixelated picture.
Signal to weak or No antenna
connect.
Check the antenna or antenna
connection. Simply check the
analog reception of TV.
No Sound or Picture,
but the front 7 segment
show green light.
31 32
After a channel scan, some channels or no channels are found
Your TV antenna may not be properly connected to your digital receiver
Digital TV or some channels (services) may not have yet commenced in your
area.
The signal received may be too poor to allow the digital receiver to find some
or all available channels or
Your old antenna may not be designed to receive all DTV channels or
Antenna reception performance has deteriorated due to weathering,
corrosion of antenna Connections / cabling and broken elements.
Iamahomeunitdweller
1. Did you connect your antenna as illustrated on Page 11? The HD-STB must be the
first device connected to the antenna when daisy-chaining RF input / output
products such as VCR s, DVD Recorders and analog televisions.
2. Is the antenna wall socket in good condition? For optimum and reliable contact
performance, the antenna wall connector should be an 'F' (screw) type connector.
3. Are you using a quality antenna fly lead between antenna wall socket and HD-STB?
The use of RG6 or RG59 Quad Shield 75ohmcoaxialcableflyleadswithmetal'F'
connectors provides a secure, reliable connection that also greatly reduces impulse
noise pickup. Low cost antenna fly leads with right-angled plastic molded
connectors are a common cause of poor reception and impulse noise pickup.
Consult with your retailer who has local knowledge on DTV broadcasting
Please contact your local TV antenna installer.
Generally, a quality suburban antenna installation consists of:
(1) separate VHF (Ch's 6-12)andUHF(Ch's 27-69) antenna's (rule of thumb; larger antenna's
with more elements capture more signal). If you live within 5-10Kmof DTV transmission
towers, a combined VHF/UHF antenna should be adequate. Outside this area, separate VHF
and UHF antennas provide superior reception performance.
(2) A shielded diplexer that combines the separate VHF and UHF antenna signals into one signal.
DependingonDT
V signal
conditions, some installations may instead require a VHF/UHF
masthead amplifier.
(3) RG6 Quad Shield 75ohmcoaxial cabling 'F' connectors. These guidelines equally apply to
regional installations except for the antenna, which, in most cases will be UHF only, since
Most DTV broadcasting is usually located in the UHF bands.
The existing Master Antenna TV (MATV) system may have been originally designed for
analog PA LTV only, and may require a substantial upgrade or replacement to also
carry DTV signals. Please consult your Body Corporate.
TO AVOID PERSONAL INJURY AND PROPERTY DAMAGE, QUALIFIED
ANTENNA INSTALLERS MUST PERFORM ANTENNA INSTALLATIONS,
REPAIRS AND INSPECTIONS.
Reception
Trouble Shooting Guide