Nvidia DGX-1 - Chapter 7. Customer Support for the NVIDIA DGX-1

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NVIDIA DGX-1 DU-08033-001 _v13.1|102
Chapter7.
CUSTOMER SUPPORT FOR THE NVIDIA
DGX-1
There are several options for contacting NVIDIA Customer Support for assistance
reporting, troubleshooting, or diagnosing problems with your DGX-1.
NVIDIA Enterprise Support Portal
The best way to file an incident is to log on to
NVIDIA Enterprise Services (https://nvid.nvidia.com/enterpriselogin/).
NVIDIA Enterprise Support Email
enterprisesupport@nvidia.com
NVIDIA Enterprise Support - Local Language Phone Numbers
EMEA - Monday – Saturday 9 AM – 7 PM CET
‣
DE: +49 3030806888
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ES: +34 911880035
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FR: +33 975186797
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IT: +39 0294757110
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PL: +48 223975013
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RU: + 7 (499) 6092527 - 11 AM – 9 PM MSK
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JP: 0120-706-170 9 AM - 6 PM JST
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US: +1 (408) 486-2500 - Monday - Friday 8 AM - 5 PM PST
After-hours emergency, call 24x7 at +1 (800) 797-6530.
Our support team can help collect appropriate information about your issue and involve
internal resources as needed.