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Oki C911dn

Oki C911dn
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Paper jams
Troubleshooting
1
2
IndexMaintenance
z
Paper jams
This section describes the procedure when a paper is jammed inside the printer, or when paper is
remaining inside the printer even after removing it.
Checking messages (if a paper jam occurs)
When a paper is jammed inside the printer, or when paper is remaining inside the printer even after
removing it, a message notifying paper jam will appear on the liquid crystal panel of the operation
panel, and the <ATTENTION> lamp will blink.
When "Please see HELP for details" is shown in the message, pressing the [HELP] button in the
operation panel will show the troubleshooting procedure, and you can easily solve the process according
to the guidance. For details, refer to “Operating the Help screen”(P.13).
[HELP] button
Liquid crystal panel
<ATTENTION> lamp
The following table shows the messages. Check the message, and remove the jammed paper according
to the procedure described in the reference.

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