44952001TH Rev.2
7-55
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
Cleaning Paper Jam
• Ifthemachinehasturnedon,thefuserunitmaybehot.Thisareaiscleanlylabelled.
Do not touch
Caution
• Theimagedrum(thegreentube)isverydelicate.
Handle it carefully.
• Donotexpose the image drumunit to directsunlightorvery brightinteriorlight
(approximately more than 1500lux). Even under the normal interior light, do not leave it
for more than 5 minutes.
Note! Youcanalsorefertotheinstructionsonhowtoclearpaperjamsbypressing
the<?HELP>keywhiletheerrormessageisdisplayed.
Error Code 370, 371
(1) Remove any documents from the document tray.
(2) Open the scanner unit.
(3) Press the top cover open button and open the top cover.
Important Touch any screw inside the machine to remove static electricity from
your body.
(4) Hold the handles (blue) of the image drum unit with both hands and lift it out of the
machine, and then place it on a flat surface.
Cover the image drum unit with black paper or a black bag.
(5) Remove any paper from the belt unit.
(6) Pullthelockingleversoneachsideofthefuserunittothe"unlock"position.
handles (blue)
lever
lever